Translating complex technical challenges into user-centered solutions across cybersecurity and supply chain

71% reduction of compliance deviances

25% increase in feature adoption

838 AI suggestions used in 3 months

— Product Strategy —

Trust regained between stakeholders and crew

"New users now ask 'how do I...' questions instead of 'what am I looking at?' questions"

- Customer Success Team

Crew feels empowered to act, without needing technical knowledge

— User Feedback —

Alignement between business goals and user expectations

From feature-first to user-journey first

Product, Engineering, Design collaboration

— Stakeholder Management —