Customisable dashboard for threat visibility
The Project
The Brief: Designing a flexible, low-friction dashboard that adapts to users' varying roles, needs, and maturity levels.
CyberOwl is a Cyber Security company headquartered in the UK, offering cyber risk monitoring and resolution for the maritime industry globally.
The dashboard is the first thing users see — a home base for threat visibility, asset monitoring, and response. I redesigned it to support different types of users with a bank of prebuilt widgets, enabling customisation without cognitive overload.
For: CyberOwl
My Role: Product Designer
Tools: FigmaFOCUS AREAS:
Multi-Persona Design
Customisation UX
Dashboard Design
Information Architecture
UI Design
Results
Widget-based customization enabled each persona to surface their critical metrics first
The widget model reduced onboarding friction and helped users make sense of the platform from day one.
Post-launch feedback from Customer Success team: "New users now ask 'how do I...' questions instead of 'what am I looking at?' questions" - Customer Success team
The challenge:
CyberOwl serves a wide range of users — from lone IT operators to large security teams, each with different priorities, responsibilities, and levels of cyber maturity. A single, static dashboard couldn’t reflect that diversity. At the same time, surfacing too much data at once risked overwhelming users with noise instead of insight.
My role:
I owned the UX design for the new dashboard, collaborating with engineering, product, and customer teams. I conducted discovery interviews and usability reviews to understand what "home base" meant across different segments — and turned those needs into a flexible, modular system.
The research:
Interviewed users to map out what mattered most when landing on the dashboard — from risk scores to asset discovery, incidents, and compliance
Found that static summaries either showed too much (causing stress/confusion) or too little (leading to tool distrust)
The solution:
Introduced a “bank of widgets” — reusable, focused modules like:
– Fleet risk score + incident breakdown
– Risk over time
– Vessels/assets at risk
– Incident response performance
– Asset discovery + USB inventory trends
Users can now choose which widgets appear on their own dashboard, tailoring the view to reflect their role and what matters most
Kept widget content curated and clean — to reduce information fatigue while ensuring data stays actionable
